Delivery and returns

How long will my order take?

Orders are processed and sent from the studio in Glasgow, Scotland within 5 business days.

How much will it cost to deliver my order?

Shipping within the UK is free and takes 3-5 business days.

To discuss shipping internationally please get in touch.

Can you deliver to P.O. Boxes?

Unfortunately we can't deliver to P.O. Boxes.

Customs and taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or here directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns

If you are unhappy with your purchase it can be returned within 30 days from the order date for a refund or exchange. Please get in touch including your order number. Please note the customer is responsible for the price of return delivery.

Cancelling an order

If you need to cancel your order just get in touch with your order number as quickly as possible for a full refund.